Extended Premium Support for Opencart and Prestashop

Extended Premium Support 3 month

By default technical support for the purchased Prestashop and Opencart modules is 3 month. After this period you can extend Premium Support.


To download module you need register with valid email (activation required), add module to the cart and complete checkout. Then you will be able to download this product from account page -> Order history and details -> Details -> Look out to the "Download" link bottom of the product.


  • All products (free and paid) was tested with default themes.
  • Usually warranty(support) covers 3 month from the time of item paid.
  • Guaranteed reply time is up to 48 hours within business days.We reply all tickets from oldest to newest. Please do not repost if you are not adding essential information to the opened ticket. Reposting on an unanswered ticket will reset the timer and will slow down response time.
  • We do not provide support on weekends and national holidays.
  • Our support team working hours are from 9 AM - 6 PM (M-F) at (GMT/UTC +2:00).
  • Sometimes we may need access to your FTP and web store admin.
  • We cannot guarantee that all of our modules will be out-of-the-box compatible with any other extension, theme or a customized OpenCart/Prestashop.

see also full text of support policy


Extended 3 month Premium Support on Prestashop and Opencart modules

By default Premium Support for the purchased Opencart/Prestashop modules is 3 month.

After this period you can extend Premium Support if you need.


The up to 48 hours guaranteed reply time means that our team will get back to any reported issue in up to 48 hours except (weekends and national holidays). Please mind that debugging an issue might sometimes take more than 48 hours in which case you will be notified.

How are bugs fixed?

All troubleshooting and issues are fixed using OpenCart’s coding standards, which means that we will not modify your core, thus keeping everything crisp and clean. After we finish up the work we will send you a report with the files that we changed.

Product Details
No reviews