Refunds Policy

TobikSoft’ 30-days-money back guarantee ensures that TobikSoft customers can get 100% of the money they used to purchase TobikSoft products, if they are not happy with TobikSoft products and service. As a developer and seller of non-tangible, digital goods, customers MUST meet the following criteria in order to qualify for a refund:

If any of TobikSoft product’s is corrupted, malfunctioning, does not work as described or TobikSoft support team cannot solve customer's issues, the customer qualifies for a full product refund.

Refunds WILL NOT be granted under the premises of:

  • The product is not what the customer thought it would be
  • The product does not have a feature that the customer thinks would be nice
  • The product does not work and the customer has never contacted TobikSoft Support Team
  • The product does not support customer’s e-commerce version
  • The product does not support customer’s e-commerce platform
  • The customer purchased the product more than 30 days ago

Prior to purchasing any of TobikSoft products, please make sure you test-drive and check all of the product's specifics. Should any questions, issues, troubles about any of TobikSoft products arise, please refer to TobikSoft Support team by opening a support ticket here (Contact Us Button)