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To download module you need register with valid email (activation required), add module to the cart and complete checkout. Then you will be able to download this product from account page -> Order history and details -> Details -> Look out to the "Download" link bottom of the product.

Summary:

• All products (free and paid) was tested with default themes.
• Usually warranty(support) covers 3 month from the time of item paid.
• Guaranteed reply time is up to 48 hours within business days.We reply all tickets from oldest to newest. Please do not repost if you are not adding essential information to the opened ticket. Reposting on an unanswered ticket will reset the timer and will slow down response time.
• We do not provide support on weekends and national holidays.
• Our support team working hours are from 9 AM - 6 PM (M-F) at (GMT/UTC +2:00).
• Sometimes we may need access to your FTP and web store admin.
• We cannot guarantee that all of our modules will be out-of-the-box compatible with any other extension, theme or a customized OpenCart/Prestashop.

see also full text of support policy